Our Terms of Service

Before we start working together, there are some terms and conditions that you must be well aware of. We do not wish to guide anything from you, which is why we will make sure you are aware of all.

  • We offer trial classes for prospective students to acquaint themselves with our teaching methods and approach. Following the trial, you’ll need to decide whether to continue with us.
  • Fees are due after the trial classes. Once you’ve chosen a plan, fees must be settled before scheduling further sessions.
  • If you’re unable to pay by the deadline, please notify us at least seven days in advance.
  • Should you miss a class, inform your tutor promptly to arrange a makeup session.
  • Notify us in advance to avoid fees for holidays lasting a week or more; otherwise, full fees apply.
  • Students have the prerogative to select their tutor but must confirm before scheduled sessions for proper arrangements.
  • Cancellation requires a minimum notice of five hours before the class.
  • Students should refrain from sharing personal information with tutors. Any incidents between students and tutors are not the academy’s responsibility.
  • Upon termination of a tutor, students must cease communication with them.
  • No alternative classes or fee refunds are provided during Eid holidays, which are considered paid leave for tutors.
  • We reserve the right to amend our terms and conditions.